Rail Industry Projects:

• Designing and delivering Safety Critical Communication Forums nation wide for a cross industry target audience of Signallers, Drivers and Contractors. Facilitator training sessions to spread this process across the various companies also delivered.

• Creating an Enhanced Cognitive Interviewing Skills course, including video, for investigation interviewers.

• Reviewing initial and refresher training for RIOs.

• Evaluating Root Cause Investigation training.

• Designing and running the Graduate Induction week (Every year from 2002 through to 2006)

• Delivering specific communication training to PICOPs from the WCRM project to address an upsurge in communication related incidents.

• Research project into the predictive validity of the graduate recruitment process over the last 5 years within Network Rail.

• Soft skills training for Possession Managers.

• Development of a Working Together Forum for frontline staff to enhance mutual understanding.

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